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Privacy Policy

Privacy Policy

This privacy policy describes how calspasknoxville of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries (collectively, "calspasknoxville") may handle and use personally identifiable information ("PII") you submit directly or indirectly to calspasknoxville, whether through your use of any calspasknoxville website (each, a "calspasknoxville Website"), your offline submission of PII to calspasknoxville, your submission of PII to one or more third parties for transmission of the same to calspasknoxville, your direct messages through social media to calspasknoxville, or otherwise. calspasknoxville encourages its users to visit our website and read our Privacy Policy from time to time as we revise and make changes without notice and at our sole discretion.

The purpose of this privacy policy is to help you make an informed decision about whether to use or continue using any calspasknoxville Website, whether to submit PII to calspasknoxville, and to exercise your choices with respect to your PII. If you do not agree to any of the terms of this privacy policy, please do not use any calspasknoxville Website or otherwise submit your PII to calspasknoxville.

You can browse parts of each calspasknoxville Website without telling calspasknoxville who you are. If you choose to provide calspasknoxville with PII, you consent to the storage and use of that information pursuant to this privacy policy.

What Information calspasknoxville May Collect

calspasknoxville may collect any of the following information regarding you:

  • Personal Information

    calspasknoxville may collect personal information that can be used to identify you (i.e., PII). As used herein, PII may include, without limitation, your name, email address, mailing address, telephone number, and any other information that could be used to identify you, your ordering history with calspasknoxville' products or services, and your shopping preferences.

  • Non-Personal Information

    When you visit a calspasknoxville Website, calspasknoxville may collect non-personal information such as your browser type, the identity of your internet service provider, your computer's operating system, the URL of the previous website you visited, and the IP address of the computer you are using. While none of this information standing alone can be easily used to identify you, it may be combined with PII you provide to calspasknoxville.

  • Cookies

    When you visit a calspasknoxville Website, calspasknoxville may send a small text file to your computer called a "cookie" that identifies your browser to calspasknoxville' server. Many web browsers automatically accept cookies, but as part of the functionality within your browser you usually can choose to decline to accept cookies if you prefer. Any cookie sent to your computer by calspasknoxville in connection with your use of a calspasknoxville Website does not give calspasknoxville access to your computer or to any PII. If you disable your browser's ability to collect cookies from calspasknoxville, certain portions of each calspasknoxville Website may not work properly during your visit to that website.

What calspasknoxville May Do With Information It Collects

How calspasknoxville may use your PPI:

calspasknoxville May Use The PII You Provide For Any Of The Following Reasons:

  • To contact and communicate with you regarding your use of a calspasknoxville Website

  • To respond to your questions

  • To process a request you may make for information or materials

  • To provide you with promotional information respecting products manufactured and/or distributed by or services offered by calspasknoxville, its affiliates, and/or its partners

  • To assist you with products you have acquired through calspasknoxville and/or to provide you with warranty services respecting such products

  • To contact you for market research purposes, including, without limitation, the potential customization of a calspasknoxville Website according to your interests

  • To improve a calspasknoxville Website, to improve calspasknoxville' products and services, and to provide the products, services, and customer support you may want

  • For internal record keeping

  • To contact you for market research purposes, including, without limitation, the potential customization of a calspasknoxville Website according to your interests

  • To compile statistical records and other aggregate data about usage of a calspasknoxville Website in a way that does not personally identify you but that allows calspasknoxville to more effectively facilitate the promotion of its products and services to appropriate target audiences. calspasknoxville may hire third parties to help it collect and analyze such statistical data, and calspasknoxville may share such data with third parties for this purpose.

How calspasknoxville May Use Non-Personal Information And Cookies

calspasknoxville may compile data regarding your usage of a calspasknoxville Website and may analyze traffic log cookies to identify which calspasknoxville Website pages you have visited. Such data may help calspasknoxville provide you with a better calspasknoxville Website by enabling calspasknoxville to monitor which pages you find useful and which you do not.

Children

calspasknoxville does not knowingly request, collect, or maintain PII from anyone under the age of thirteen (13) years old without verified parental consent. calspasknoxville' intention is to refrain from collecting PII from anyone under the age of eighteen (18) years old, whether through a calspasknoxville Website or otherwise. If calspasknoxville learns of calspasknoxville' collection of PII from anyone under the age of thirteen (13) years old without verified parental consent, calspasknoxville will remove this information from the database in which calspasknoxville stores it.

Security

calspasknoxville treats collected PII as an asset that must be protected and utilizes security protocols and tools to safeguard and prevent PII in calspasknoxville' control from unauthorized access and disclosure. However, third parties may nonetheless unlawfully intercept or access transmissions or private communications concerning PII maintained by calspasknoxville. Although calspasknoxville works hard to protect the privacy of all PII over which calspasknoxville has control, calspasknoxville does not promise, warrant, or guarantee, and thus you should not expect, that any PII you submit to calspasknoxville will always remain private. Your submission, whether direct or indirect, of PII to calspasknoxville is therefore done at your own risk.


Disclosures To Third Parties

Disclosures To Afflliates, Partners, And Service Providers.

calspasknoxville may disclose your PII to (a) any calspasknoxville affiliate, (b) any calspasknoxville subsidiary, (c) any third-party authorized dealer of products manufactured and/or distributed by calspasknoxville or by any calspasknoxville affiliate or subsidiary; and (d) any third-party entity allowed to act as an authorized warranty service center for products manufactured and/or distributed by calspasknoxville or by any calspasknoxville affiliate or subsidiary. Any of these entities may use the PII you provide to calspasknoxville to contact you regarding products and/or services you acquired from calspasknoxville or to discuss products and/or services calspasknoxville or any calspasknoxville affiliate or subsidiary may have to offer you or in which you may be interested. calspasknoxville may also disclose your PII to any service provider that assists calspasknoxville in operating any calspasknoxville Website and in conducting calspasknoxville' business.

Other Disclosures Generally Prohibited; Exceptions.

Except as stated herein, calspasknoxville does not sell, rent, license, or otherwise permit third parties to access your PII. However, calspasknoxville may share PII as it deems necessary in its sole and absolute discretion (a) to prevent an emergency, (b) to protect or enforce the rights of calspasknoxville, of any calspasknoxville affiliate or subsidiary, or of any third party, (c) to comply with any law, rule, court order, or subpoena, (d) to protect the business, property, or operations of calspasknoxville or of any calspasknoxville affiliate or subsidiary, or (e) in connection with any sale, acquisition, merger, or other combination of the business of calspasknoxville or of any calspasknoxville affiliate or subsidiary with any third party.

Disclosures At Your Request

calspasknoxville may share your PII with third parties to whom you explicitly ask calspasknoxville to send your information.

Links To Other Websites

Each calspasknoxville Website may contain links to third party websites to which this privacy policy does not apply. If you use any such link to leave a calspasknoxville Website, calspasknoxville (a) may not have any control over the website to which you may be directed and (b) is not responsible for the protection and privacy of any private information you provide to the operator of that other website. calspasknoxville strongly encourages you to read the privacy policy of any website you visit, whether you navigate to that website through a calspasknoxville Website or otherwise, to discern what information that third party website may collect from you and how the operators of that third party website may use such collected information.

Review/Opt Out

If you would like to review your PII as maintained by calspasknoxville or remove your PII from calspasknoxville' database, in your inquiry please specify sufficient information such that calspasknoxville is able to identify who you are and locate your PII, including without limitation your name and your email address.

Privacy Policy Changes

By using any calspasknoxville Website or by submitting PII to calspasknoxville, you consent to calspasknoxville' collection and use of PII consistent with this privacy policy. calspasknoxville reserves the right in its sole and absolute discretion to modify any provision in this privacy policy at any time and for any reason consistent with applicable law, and you agree to be bound to any such modification to the same extent as if the modification had been made before you submitted PII to calspasknoxville. If calspasknoxville modifies this privacy policy, (a) calspasknoxville will post the revised privacy policy on each calspasknoxville Website, and (b) the modification shall automatically take effect when the modified privacy policy is first posted.

How To Contact Us

If you have any questions or suggestions regarding this policy or if you wish to ask us to remove or delete your PII, please contact us by mail at calspasknoxville 1462 East Ninth Street Pomona, California 91766.

About

The Cal Spas brand family of products includes Cal Spas hot tubs and swim spas, and Cal Flame high-end outdoor grills and hardware, barbecue islands, outdoor fireplaces and firepits. From our humble beginnings selling swimming pools to our future in the homes of families around the world, Cal Spas remains committed to giving you new ways to enjoy the outdoors at an unbeatable value for any budget.